How to request a duplicate of Claro's account

Who has never had to request a duplicate of a bank slip? Depending on the service, this process can be quite bureaucratic and time-consuming. In order to facilitate customer access, some companies release applications with functions and features aimed at giving users more control. This is the case with Claro account holders, who can use the Minha Claro Mobile app (iOS l Android) to request a duplicate of the invoice.

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After a few clicks and a few seconds, you can have access to the most recent payment slip or referring to previous months. To find out how to make the request by cell phone, follow the steps below.

Step 1:

access the Minha Claro Mobile app and log into your account. Once that’s done, locate the “Invoice” tab at the bottom of the screen.

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Tap the “Invoice” tab to start. (Image: Bruno Salutes/Screenshot)

Step 2:

If you want to request a duplicate of the most recent bill of exchange, click on the command “Go to invoice details”. To view the oldest accounts, select one of the months listed below.

To view previous invoices, scroll down and select one of the months displayed. (Image: Bruno Salutes/Screenshot)

Step 3:

On the next screen, click on the red button “Open 2nd copy of the Invoice”.

Beside the button is the command “Share Invoice”. (Image: Bruno Salutes/Screenshot)

Step 4:

After this action, you will already have access to the document. With this, you can save it on your cell phone, forward it to your bank’s application or even share the file in other applications, such as WhatsApp.

The download and share button may vary between operating systems. (Image: Bruno Salutes/Screenshot)

Ready! Now you know how to request a duplicate of Claro’s account.

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